GBS Maturity Assessment

Benchmark your Global Business Services against industry excellence. Move from fragmented operations to a strategic value driver.

The Reality Check.

Most GBS organizations struggle to move past the "cost-arbitrage" phase. They get stuck in operational silos, facing vendor friction and diminishing returns. Our maturity assessment provides the hard data and strategic roadmap needed to break through.

Hard-Earned Realism

We don't provide consulting theatre. Our assessment is based on 27 years of pattern recognition across corporate, Big 4, BPO, and SI roles. We know what actually happens when the slides meet the reality of global operations.

Assessment Pillars

Strategic Alignment

How well is your GBS connected to the overall business strategy? We evaluate governance, incentive structures, and stakeholder trust.

Process Excellence

Going beyond simple KPIs. We look at end-to-end process integrity, automation readiness, and data quality across AP, AR, GL, and more.

Platform & Technology

Assessing the TCO and leverage of your ERP and platform stack. Cut through vendor theatre to find real architectural advantage.

Talent & Culture

Evaluating the move from functional management to strategic architecture. Is your team built for the platform era?

Live Assessment Insights

Real-time benchmarks and maturity signals from our global intelligence engine.

Maturity Index

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Weighted average across 520+ signals

Global Benchmark

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Percentile vs. Peer Group

Ready for an honest assessment?

Stop guessing the health of your global operations. Get a clear view of your maturity levels and a tactical plan to reach the next stage.

Request Assessment Overview